Only full name and phone can be changed here. Email and role are never editable from this form.
➕
Credit Wallet
This adds funds to the customer's wallet. A reason is required and this action is logged.
➖
Deduct from Wallet
This removes funds from the customer's wallet. It cannot take the balance below zero. A reason is required and this action is logged.
🚫
Disable this account?
This blocks login, new purchases and wallet transactions. Historical orders and payments are kept.
🔑
Send password reset email?
The customer will receive an email letting them set a new password themselves. Admins never see or set passwords directly.
🗄️
Archive this account?
This soft-deletes the account: login is blocked and it's marked archived, but every order, payment and wallet record is kept for reconciliation. This isn't permanent deletion.